Privacy policy

Privacy Policy

Last updated: July 10, 2026

At Solento Style (www.solentostyle.com), protecting the privacy and security of our customers' personal data is an absolute priority. This Privacy Policy details with full transparency how we collect, use, disclose, and secure your information when you browse our online platform, purchase from our men's fashion collections, or correspond with our team. Our privacy practices operate in strict compliance with consumer protection frameworks mandated by the United States Federal Trade Commission (FTC) and applicable state-level digital privacy rules.

1. Personal Information We Collect

To efficiently process your commercial transactions, provide swift support, and offer customized menswear updates, we collect the following types of information:

  • Identity and Contact Identifiers: Your first name, last name, email address, telephone number, billing address, and your U.S. shipping destination.
  • Transactional Data: Specific details regarding your clothing choices, size dimensions, transaction history, order monetary value, and correspondence histories with our helpdesk. Note: All payment token details are processed directly by secure, encrypted, PCI-DSS compliant payment gateways. Solento Style never directly captures, reads, or stores your raw credit card numbers or financial account access codes.
  • Technical and Device Metrics: Your IP address, device variant, internet browser metadata, operating system configurations, and automated behavioral browsing cookies captured via tracking analytics software.

2. How and Why We Use Your Information

We process and limit our use of your personal data strictly to appropriate business intentions, specifically:

  • Fulfillment of Orders: To process checkouts, verify card authorizations, and coordinate cross-border parcel delivery mapping with our international partner manufacturing facilities.
  • Customer Care Operations: To respond to size queries, address fit concerns, and manage voluntary returns under our standard 30-day structural guarantee.
  • Marketing and Brand Updates: To transmit curated newsletters, promotional offers, and exclusive drop announcements, operating under clear consent rules (complying with the CAN-SPAM Act). You can immediately opt out of marketing communications at any time via the unsubscribe button embedded in our emails.
  • Security and Risk Prevention: To screen transactions for indicators of fraud and protect our e-commerce server environment from security exploits.

3. Data Sharing and Cross-Border Transfers

Solento Style does not sell, rent, trade, or monetize your personal information to outside marketing brokers for independent third-party advertising. Your data is disclosed solely to essential third-party service vendors necessary to execute our commercial services:

  • Our e-commerce hosting platforms, cloud storage operators, and software security providers.
  • Our international partner manufacturing and fulfillment operations, who receive your name, address, and product details exclusively to assemble, pack, and route your fashion shipments.

Because our supply chain utilizes direct international routing from partner facilities to minimize traditional retail middlemen overheads, your personal information will cross international boundaries during order transmission. We enforce strict technical protocols with our fulfillment partners to ensure your data stays secured behind enterprise-tier encryption standards.

4. Retention and Security Protections

We retain personal information only for the minimum duration required to satisfy the operational or legal objectives for which it was gathered (such as standard business financial audits). We leverage Secure Sockets Layer (SSL/TLS) encryption technology to guard data transmissions at checkout. While no digital network is entirely invulnerable, we monitor our systems continuously to prevent unapproved access, alteration, or disclosure of customer records.

5. Your Rights and Choices

Depending on your state of residence, you may possess specific rights regarding your personal information, which include:

  • Right to Know / Access: The right to request an itemized summary of the personal information metrics we have gathered about you.
  • Right to Correct / Rectify: The right to demand adjustments to outdated or inaccurate personal logs (e.g., correcting an incorrect shipping address).
  • Right to Delete / Erase: The right to request that we remove your account data history from our platform, subject to standard statutory financial reporting constraints.

To exercise any of these consumer rights, or to opt out of standard tracking pixels, please submit a clear request via email to our support desk at info@solentostyle.com.

Privacy Inquiries & Support Contact

  • Brand Identity: Solento Style
  • Support Email Contact: info@solentostyle.com
  • Support Hours: Monday to Friday: 9:00 AM – 5:00 PM / Saturday & Sunday: Closed
  • Administrative Mailing Address (Not a Package Return Hub):
    Solento Style, 1106 W Ash St, Junction City, KS 66441, United States